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[求助] 游戏频繁报错,怎么办?

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发表于 2024-3-1 11:43 |只看该作者 |倒序浏览
每隔15分钟报一次错误,WIN11的23H2系统,笔记本4060显卡,12代12650H处理器,麻烦大神帮忙看一下怎么处理
错误信息我伏在下面了
Windows 10 Pro  [Build 10.0.22631]
CPU: 12th Gen Intel(R) Core(TM) i7-12650H
天涯明月刀 64.75.5706 2024/3/1 11:29:39
----------------------------------------
Type: EXCEPTION_ACCESS_VIOLATION
Error: Read address 0xFFFFFFFF
Address: 0000000000F31EDF

CallStack:
wuxia_client_x64 + B31EDF
wuxia_client_x64 + C8E234
wuxia_client_x64 + C8F4A3
wuxia_client_x64 + BC3168
wuxia_client_x64 + E98D9E
wuxia_client_x64 + E98FA8
KERNEL32 + 1257D
ntdll + 5AA58
show in line:wuxia_client_x64 + B31EDF wuxia_client_x64 + C8E234 wuxia_client_x64 + C8F4A3 wuxia_client_x64 + BC3168 wuxia_client_x64 + E98D9E wuxia_client_x64 + E98FA8 KERNEL32 + 1257D ntdll + 5AA58

Regs:
RAX=000000001D470750, RBX=0000043800000780, RCX=0000000000000000, RDX=00000000FBDA9578
RSI=00000000338005A0, RDI=0000E301E0C93628, RBP=000000012FB05C80, RSP=000000006B52F660, RIP=0000000000F31EDF

DWORD_PTRs at CS:EIP:
0391840F003C7F80 8D4C704E8B480000 8B49344F8B446056 1F0F2C74C98548C2 20493944D18B4800 03EB08498B480672 48D0420F48098B48 49E275C98548C28B
pid=00002EE0 init_tid=00002EE4 crashtid=00002C90
DWORD_PTRs at teb:
0000000000000000 000000006B530000 000000006B330000 0000000000000000 0000000000001E00 0000000000000000 00000000003CA000 0000000000000000 0000000000002EE0 0000000000002C90 0000000000000000 00000001262FCCE0 0000000000319000 0000000000000000 0000000000000000 0000000000002C90 0000000000000000

Modules(By Load Order):
[0000000000400000,68EA000] d:\wegameapps\天涯明月刀\wuxia_client_x64.exe [2.2.3317.0,2024-02-23 11:18:36 GMT] [41339464]
[00007FFA3D770000,217000] C:\Windows\SYSTEM32\ntdll.dll [10.0.22621.3085,0000-00-00 00:00:00 GMT] [2187400]
[00007FFA3C640000,0C4000] C:\Windows\System32\KERNEL32.DLL [10.0.22621.3085,1971-08-01 22:59:34 GMT] [815464]
[00007FFA3AB80000,3A6000] C:\Windows\System32\KERNELBASE.dll [10.0.22621.3155,0000-00-00 00:00:00 GMT] [3856720]
[00007FF9D8B70000,1072000] d:\wegameapps\天涯明月刀\WuXia_Client_x64Base.dll [6.0.2211.181,2024-02-23 11:42:43 GMT] [2807880]
[00007FFA3B4E0000,071000] C:\Windows\System32\ws2_32.dll [10.0.22621.1,0000-00-00 00:00:00 GMT] [476592]
[00007FFA3C3E0000,117000] C:\Windows\System32\RPCRT4.dll [10.0.22621.2792,2019-08-10 06:54:39 GMT] [1158512]
[00007FFA3A010000,069000] C:\Windows\system32\mswsock.dll [10.0.22621.2506,1988-02-14 22:54:16 GMT] [439520]
[00007FFA39610000,0F9000] C:\Windows\SYSTEM32\DNSAPI.dll [10.0.22621.3155,1984-08-29 15:48:35 GMT] [1034544]
[00007FFA395A0000,02D000] C:\Windows\SYSTEM32\IPHLPAPI.DLL [10.0.22621.1,2028-08-28 16:38:42 GMT] [195592]
[00007FFA3B570000,009000] C:\Windows\System32\NSI.dll [10.0.22621.1,2018-02-10 02:16:34 GMT] [46880]
[00007FFA33340000,00A000] C:\Windows\System32\rasadhlp.dll [10.0.22621.1,0000-00-00 00:00:00 GMT] [40960]
[00007FFA3B720000,0A7000] C:\Windows\System32\msvcrt.dll [7.0.22621.2506,2023-12-14 16:02:17 GMT] [691608]
[00007FFA334E0000,083000] C:\Windows\System32\fwpuclnt.dll [10.0.22621.2792,1989-03-26 00:57:42 GMT] [536576]
[00007FFA338E0000,00A000] C:\Windows\SYSTEM32\version.dll [10.0.22621.1,0000-00-00 00:00:00 GMT] [50976]
[00007FFA3B900000,85B000] C:\Windows\System32\shell32.dll [10.0.22621.3085,2011-10-17 13:59:19 GMT] [8819144]
[00007FFA3AAB0000,09A000] C:\Windows\System32\msvcp_win.dll [10.0.22621.2506,0000-00-00 00:00:00 GMT] [637784]
[00007FFA3B1E0000,111000] C:\Windows\System32\ucrtbase.dll [10.0.22621.2506,1975-01-17 01:01:00 GMT] [1133720]
[00007FFA3CAA0000,1AE000] C:\Windows\System32\USER32.dll [10.0.22621.2506,0000-00-00 00:00:00 GMT] [1782312]
[00007FFA3AB50000,026000] C:\Windows\System32\win32u.dll [10.0.22621.3085,1979-04-29 10:53:11 GMT] [166832]
[00007FFA3D700000,029000] C:\Windows\System32\GDI32.dll [10.0.22621.3085,0000-00-00 00:00:00 GMT] [179224]
[00007FFA3B300000,118000] C:\Windows\System32\gdi32full.dll [10.0.22621.3085,0000-00-00 00:00:00 GMT] [1150128]
[00007FFA3CC50000,031000] C:\Windows\System32\IMM32.DLL [10.0.22621.2792,1990-01-19 11:05:18 GMT] [212272]
[00007FFA3D3A0000,0F3000] C:\Windows\System32\shcore.dll [10.0.22621.2715,0000-00-00 00:00:00 GMT] [1009640]
[00007FFA39BA0000,018000] C:\Windows\SYSTEM32\kernel.appcore.dll [10.0.22621.2715,0000-00-00 00:00:00 GMT] [108856]
[00007FFA3B490000,028000] C:\Windows\System32\bcrypt.dll [10.0.22621.2506,2017-12-14 02:13:26 GMT] [175000]
[00007FFA39B00000,035000] C:\Windows\system32\rsaenh.dll [10.0.22621.1,2029-10-10 07:44:41 GMT] [228672]
[00007FFA3A340000,00C000] C:\Windows\SYSTEM32\CRYPTBASE.dll [10.0.22621.1,0000-00-00 00:00:00 GMT] [59272]
[00007FFA3B160000,07A000] C:\Windows\System32\bcryptPrimitives.dll [10.0.22621.2506,1998-07-27 09:36:09 GMT] [513920]
[00007FFA3C160000,0B3000] C:\Windows\System32\advapi32.dll [10.0.22621.3007,0000-00-00 00:00:00 GMT] [741064]
[00007FFA3D550000,0A8000] C:\Windows\System32\sechost.dll [10.0.22621.3007,1974-04-15 01:17:15 GMT] [699856]
[00007FFA3C5E0000,05E000] C:\Windows\System32\shlwapi.dll [10.0.22621.2506,1977-04-26 04:37:03 GMT] [394080]
[00007FFA32C10000,0A6000] d:\wegameapps\天涯明月刀\TenProtect64\BugTrace.dll [6.2.6.54295,2018-01-09 07:44:03 GMT] [669768]
[00007FFA3C500000,060000] C:\Windows\System32\WLDAP32.dll [10.0.22621.3155,0000-00-00 00:00:00 GMT] [389120]
[00007FFA3B4D0000,008000] C:\Windows\System32\PSAPI.DLL [10.0.22621.1,0000-00-00 00:00:00 GMT] [42704]
[00007FFA1C550000,019000] C:\Windows\SYSTEM32\NETAPI32.dll [10.0.22621.2506,1982-12-11 00:55:32 GMT] [112984]
[00007FFA382E0000,233000] C:\Windows\SYSTEM32\dbghelp.dll [10.0.22621.2506,2002-10-14 18:47:23 GMT] [2205144]
[00007FFA3C710000,389000] C:\Windows\System32\combase.dll [10.0.22621.3085,0000-00-00 00:00:00 GMT] [3736872]
[00007FFA3B820000,0D7000] C:\Windows\System32\OLEAUT32.dll [10.0.22621.2506,2024-05-19 07:33:32 GMT] [889816]
[00007FFA28720000,032000] C:\Windows\SYSTEM32\dbgcore.DLL [10.0.22621.1,1980-03-10 03:12:15 GMT] [204800]
[00007FFA32BF0000,017000] C:\Windows\system32\napinsp.dll [10.0.22621.1,1981-03-10 06:42:54 GMT] [104712]
[00007FFA27370000,01B000] C:\Windows\system32\pnrpnsp.dll [10.0.22621.1,0000-00-00 00:00:00 GMT] [110592]
[00007FFA27350000,011000] C:\Windows\System32\winrnr.dll [10.0.22621.1,2034-04-22 10:28:26 GMT] [79896]
[00007FFA15F20000,015000] C:\Windows\system32\wshbth.dll [10.0.22621.2506,1996-05-19 01:45:10 GMT] [86016]
[00007FFA33140000,021000] C:\Windows\system32\nlansp_c.dll [10.0.22621.2506,1980-09-08 04:43:27 GMT] [135168]
[00007FFA32BE0000,00C000] C:\Windows\SYSTEM32\netbios.dll [10.0.22621.1,1984-10-09 06:23:21 GMT] [45056]
[00007FFA37B00000,0AB000] C:\Windows\system32\uxtheme.dll [10.0.22621.3007,0000-00-00 00:00:00 GMT] [692224]
[00007FFA3B580000,1A0000] C:\Windows\System32\ole32.dll [10.0.22621.2506,0000-00-00 00:00:00 GMT] [1720328]
[0000000180000000,4D3000] d:\wegameapps\天涯明月刀\TenProtect64\TerSafe.dll [6.2.2208.1044,2022-08-25 01:51:28 GMT] [5025864]
[00007FF9D7DE0000,D8A000] d:\wegameapps\天涯明月刀\TenProtect64\AntiCheatExpert\InGame\x64\ACE-DRV64.dll [1.0.2102.3747,2021-02-23 09:20:34 GMT] [6834224]
[00007FFA3CEA0000,474000] C:\Windows\System32\SETUPAPI.dll [10.0.22621.2506,0000-00-00 00:00:00 GMT] [4716136]
[00007FFA3AFF0000,166000] C:\Windows\System32\CRYPT32.dll [10.0.22621.2506,0000-00-00 00:00:00 GMT] [1464256]
[00007FFA33000000,034000] C:\Windows\SYSTEM32\WINMM.dll [10.0.22621.2506,0000-00-00 00:00:00 GMT] [216408]
[00007FFA389C0000,8F6000] C:\Windows\SYSTEM32\windows.storage.dll [10.0.22621.3085,2028-06-02 16:17:51 GMT] [9463856]
[00007FFA38880000,13E000] C:\Windows\SYSTEM32\wintypes.dll [10.0.22621.2792,2017-09-08 04:49:46 GMT] [1319632]
[00007FFA3A0B0000,02C000] C:\Windows\SYSTEM32\USERENV.dll [10.0.22621.2506,2004-02-21 09:53:09 GMT] [191496]
[00007FFA39950000,014000] C:\Windows\SYSTEM32\WTSAPI32.dll [10.0.22621.1,1986-10-20 08:03:28 GMT] [92288]
[00007FFA25BD0000,59C000] d:\wegameapps\天涯明月刀\TenProtect64\AntiCheatExpert\InGame\x64\ACE-CSI64.dll [4.0.2111.51,2021-11-16 11:03:47 GMT] [5868464]


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沙发
发表于 2024-3-1 14:38 |只看该作者

少侠你好, 如有遇到频繁出现游戏闪退崩溃的情况(内存耗尽不算),需要获取客户端崩溃的fulldump文件,有助于有效修复崩溃BUG,并快速有效解决问题。
      下载文件链接:https://share.weiyun.com/sj2aaQN5
      抓取fulldump文件方法烦请参照附件文档,完成以后根目录下会生成fulldump文件,将生成的文件压缩打包按照格式:游戏qq+区服+角色名+使用32/64位(需注明使用哪种登录)。
反馈格式:
游戏QQ:
游戏区服:
角色名称:
启动游戏位数:
发现报错时间:
报错时间以前是否会出现报错:
报错前正进行什么操作:

请少侠将报错文件保存到云盘,将云盘链接发送给值班版主。
打开微云:https://www.weiyun.com/disk
选择压缩文件上传;
上传完毕后打开,然后点击分享。
                                                        
欢乐英雄版面A组  值班时间:10:00-14:00
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